Shipping policy
Order Processing
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All products are made to order specifically for you after you place your order.
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Production typically takes 1–3 business days before your order is shipped.
Shipping Methods & Delivery Times
Once your order leaves Artelo’s facilities, delivery times vary based on where you’re located:
Domestic (U.S.) Shipping: Most orders deliver within 2–3 business days after shipping.
International Shipping: We currently do not service international shipping at this time.
Tracking Your Order
Once your order ships, a tracking number will be emailed to you. You can use this tracking information to check delivery status.
If you don’t receive tracking details within a few business days of purchase, please contact us.
Restrictions
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Some remote locations or regions may have limited shipping options or longer delivery times.
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If a destination cannot be serviced, we will notify you as soon as possible.
Questions?
If you have any questions about your order, shipping status, or delivery estimates, feel free to contact us anytime — we’re here to help.